Reguły wywierania wpływu – badanie menedżerów w organizacji

The article presents theory and research concerning six rules of exerting influence such as: the rule of the reciprocity, the rule of the commitment and the consequence, the rule of social evidence of the rightness, the rule of liking and the sympathy, the rule of the authority and the rule of the unavailability. Thirteen managers from the urban transport company, one of the biggest work places in Wrocław, took part in the research. The aim of the study was to examine the managers’ knowledge of the aforementioned rules.