Application of quality shaping methods in the work environment improvement. A case of theoretical frames

Businesses, which typically operate in highly changeable settings, are forced to make constant adjustments to meet legislative requirements concerning employment and the performance of work. To that end, they need to identify tools for improving their work processes. By employing quality management methods to upgrade their working environments, enterprises gain the ability to satisfy the needs and expectations of their customers, including the internal customers who rely on the processes carried out by their employees. The effort not only helps them boost the quality, reliability, flexibility and cost-efficiency of their processes but also allows them to comply with legislative/regulatory requirements. In doing so, they bring their system into conformity with any safety policies that are in place in their organizations. The article discusses the option of employing quality-oriented process design methods (FMEA, QFD and DOE) to improve working environments. The author describes some of the basic prerequisites for their use aimed at boosting the planning and deployment of improvement measures in areas related to the working environment.

W artykule, zgodnie z „podejściem procesowym” ISO 9000, wykazana została konieczność stworzenia systemu monitoringu i kontroli podziemnego magazynowania gazu, w tym: obiektów, parametrów, metod, częstotliwości działań naprawczych, który wykonany zostanie na podstawie wzoru strukturalnego cyklu monitoringu. Podejście jakościowo-wskaźnikowe pozwala na definiowanie złożonych kryteriów oszacowania efektywności działania, które będą pomocne w podejmowaniu skutecznych decyzji w zakresie zarządzania w odpowiednim czasie, w tym również z punktu widzenia ochrony środowiska.