Oczekiwania rynku turystycznego w zakresie kształcenia kadr

Human resources is the most important element of any tourist enterprise, therefore appropriate training of future tourism staff is a guarantee of the development of tourist market. The author illustrates the expectations of entrepreneurs of their employees and reveals the largest deficiencies in tourist education. In the years 2007-2008 research was conducted on a group of 215 enterprises working in Poland. The research was carried outm using the survey method. The resource are illustrated in this article.