Improvement of urban taxi services by using a mobile application

Traditionally, besides personal vehicles, individual passenger transportation is carried out by taxi services. These services have both positive sides, such as, for example, door-to-door delivery and comfort, as well as negative sides, such as the high cost of the trip. On the one hand, the services, such as Uber and Gett, attract customers with the help of low prices, but, on the other hand, they have a number of disadvantages, the main of which is the problem concerning transportation security. In addition, it must be mentioned that the usage of individual transport is often associated with incomplete load of vehicles, which causes an additional negative impact on the environment as well as on the road network. This article presents a decision support system for taxi dispatch services based on the model of optimal route choice. Optimization is carried out with the help of multifactor analysis of transportation requirements and selection of the optimal route in accordance with given priorities. Such a system will reduce the cost of transportation through the selection of fellow travelers as well as a negative impact on the environment by using a mobile application.