The search for system solutions for improving the level of safety in rail transport requires focusing on the problem that is weakly exposed but difficult to manage, namely the elimination of human errors in the process of railway traffic and the use of railway traffic control systems. Despite the fact that the existing solutions have a relatively extensive theoretical layer, there is still much to do in terms of practical implications. In particular, the use of human factors, including knowledge and technology, facilitates the achievement of a number of positive effects: reducing the possibility of errors, increasing the margin of safety, reducing expenditures on redesigning solutions, increasing the efficiency and effectiveness of training, reducing the potential of costly staff turnover and increasing the productivity of the entire organization. This subject has not been solved in a systemic way in Polish conditions. The purpose of the article is to present the holistic and eclectic description of the place and role of the human factor management process in terms of making errors by railway employees, which is designed to eliminate hazards in railway traffic and reduce risk. This has a significant impact on maintaining the expected level of railway traffic safety.
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