Lean management in improving the organization - case study

Purpose: The aim of this article is to present the results of research on needs and possibilities of implementing Lean Management concept at the university. Using the literature review and the results of empirical research, author proposes specific solutions (tools). Design/methodology/approach: The aim of the research was carried out on the basis of latest world literature review and empirical research conducted at a Polish university, the domain of which is practical education. The article is a case study with a proposal for the implementation of LM in a selected university. The research covered selected organizational units of universities. Findings: Recommendations for the use of selected Lean tools is the need to rationalize the activities undertaken in universities, including continuous improvement and flexibility of processes. There are economically justifiable actions to reduce waste and losses occurring in universities, as well as the integration of diversified and often non-cooperating organizational (functional) units. The proposals presented in this article may become an inspiration for universities that are thinking about implementing previously unused improvement tools. Research limitations/implications: Empirical research has been limited to one university, and the proposed methods and tools relate to selected functional areas. LM implementation requires prior analysis of the needs and capabilities of each organization. Practical implications: Due to the functioning of universities in an increasingly difficult to predict environment, they are forced to look for ways not only to survive, but above all to continuously improve the entire organization. The implemented rationalization and development measures should contribute to the improvement of the effectiveness and efficiency of management. Unpredictable changes concern the legal, socio-cultural, economic and economic environment, as well as the COVID-19 epidemic situation. These challenges are met by the concept of LM - as an inspiration and an opportunity to accelerate remedial and pro-development actions. Originality/value: The article is dedicated to people interested in the theory and practice of the LM concept. The use of the methods and tools proposed by the author in various functional areas of the university may bring about beneficial changes in the form of improvements in activities, time savings, as well as rationalization and greater efficiency of the implemented processes.