Štandardy kvality sociálnych služieb a ich vplyv na kvalitu života prijímateľov sociálnych služieb

If we want to make sure wewill find qualified and effective help in a time of need, it is important to have quality social services which correspond withreal needs of their recipiens. Appropriate instrument for providing quality services are standards of quality of socialservices. Entering the third millenium, Slovakia started to talk about quality of social services, managing the quality and standardization. There have been established new systems of managing the quality in practice. Significant milestone in providing socialsservices in Slovakia is Act No. 448/2008 Coll. on social services. It discusses requirements about the quality, which should be respected by providers of social services about control of the quality about conditions of providing socialservices and about criterias of evaluation. Therefore, the question on the spot is whether standard social services are properly developed by their providers and how their implementation in practice reflects on satisfaction of recipients, namely the quality of their life. Quality of life can be understood as difference between expectations and what one actually accomplishes in life. The small erthedifference, the better the quality of life.