Process Modelling Based on Event Logs

Process modelling is a very important stage in a Business Process Management cycle enabling process analysis and its redesign. Many sources of information for process modelling purposes exist. It may be an analysis of documentation related directly or indirectly to the process being analysed, observations or participation in the process. Nowadays, for this purpose, it is increasingly proposed to use the event logs from organization’s IT systems. Event logs could be analysed with process mining techniques to create process models expressed by various notations (i.e. Petri Nets, BPMN, EPC). Process mining enables also conformance checking and enhancement analysis of the processes. In the paper issues related to process modelling and process mining are briefly discussed. A case study, an example of delivery process modelling with process mining technique is presented.