Safety in the public services supply chains – the case of emergency management

Introduction/background: The concept of the public service supply chain has become increasingly popular in the science and practice of public governance. Complex supply chains are formed consisting of many organizations from different sectors. Coordination of such chains is not straightforward and deals with many organizational, social, relational, and situational challenges. This makes safety issues increasingly important. Aim of the paper: This article aims to develop a framework of the public service supply chain safety management. The usefulness of this framework was presented on the example of emergency management. Materials and methods: This article was prepared based on a critical literature review and a structured interview questionnaire conducted with 15 emergency management experts. Results and conclusions: As a result, safety management issues in the public services supply chains were described, the emergency supply chain was characterized, and the framework of the public services supply chain safety management was developed.