Evaluation of the knowledge of benchmarking in the education process and in practical applications

Purpose: The aim of this elaboration has been to get to know the opinions of students on benchmarking, its practical application and a possibility of improving the classes. Design/methodology/approach: With the applicable literature and own experience supported with the results of a preliminary (pilot) survey questionnaire performed among students, a need to facilitate public higher education provider’s classes was justified. Findings: The results of the study justify the use of benchmarking in the process of education in management, management and production engineering as well as finance and accounting programmes. Research limitations/implications: The considerations covered in this elaboration determine further directions of theoretical and practical studies. Interesting research problems are e.g. the benefits of using benchmarking, management system improvement, the role of the measurement system and reporting of accomplishments in benchmarking. Originality/value: Benchmarking, as a research tool, is an important source of information indispensable for an adequate operation and development of the organisation. The multi-dimensionality of the tool allows its application both to evaluate the entire organisation for respective results accomplished, and the processes, procedures, standards, etc.