Application of the R&R method to determine the operator’s influence on measurements made with a coordinate measuring arm

The article presents the methodology to estimate the operator influence on measurements performed with a coordinate measuring arm. The research was based on the R&R analysis, adapted to the specifics of redundant devices such as ACMM (selection of a test object difficult to measure). The method provides for measurements by three operators, who measure ten parts in two or three samples (measurement data developed in the article relate to the three measurements of holes). The methodology is designed to identify which operator has the best predisposition to perform measurements (generates the smallest measurement errors). Statistica software was used to analyse and visualize measurement data.