Employees as key stakeholders in 21st-century enterprise: good practices

This article presents topics related to the main stakeholders of enterprises in the 21st century – employees operating in a market dominated by globalization and technological progress. To a large extent, they determine the competitive position of their organizations. To this end, the author describes the expectations of Polish employees as key stakeholders of the organization in which they are employed. Moreover, the author defines and describes the conditions that must be met to optimize the use of their potential. Good relations with this group of stakeholders is the basis for creating business strategies in the 21st century. The author also presents a description of his own research, which concerns the analysis of actions taken by companies aimed at creating optimal working conditions for their employees; this is also the main goal of this article. The analysis of source materials and research results indicated that employees played a large role in organizations and the need to implement dedicated tools and management methods. It should be obvious that the new economic realities force companies to invest in intangible resources, as it is thanks to them that it is possible to achieve market success. The main feature of companies that seek to achieve success is social sensitivity, which is manifested by a series of actions aimed at meeting the expectations of employees.