Kierunki zmian w funkcjonowaniu i efektywności w działaniu lokalnych organizacji turystycznych na Dolnym Śląsku Directions of changes in the functioning and efficiency in action of local tourist organizations in Lower Silesia
The article analyzes the state of local tourism organizations (LOT) in Lower Silesia against
the tourism system in Poland. It pointed to the current problems in the field of sustainability of
organizational structures, such as lack of standard procedures in cooperation with the local
community and business, limited financing possibilities due to the adopted ineffective fundraising
model, current human resources, and lack of strategic planning and objectives of local
tourism policy. This picture of functioning and efficiency of the LOT in the region is a reflection
of the situation of other LOTs in Poland, which results from the adopted, but not fully implemented,
model of the 3-step system of tourism promotion called POT–ROT–LOT.
The author presents his idea of creating a paradigm shift and transforming LOTs to increase
the efficiency of tourism promotion through building local structures in counties and around
major urban areas, maintaining the status quo of legal norms of the organization but developing
the internal governance structure and adapting it today competitive market, gradually transforming
LOT so as to make it match the Destination Management Company model and noninstitutional
types of organizations, making legal modifications to the statutes, and introducing
incentives such as loyalty programs, setting short- and long-term statutory and economic
goals, building financial stability through diversification of income sources, and developing
the idea of partnerships with other LOTs and ensuring the full representation of the local
business and tourism industry in the organization’s structure, as a guarantee of sustainable
tourism development, reduction in competitiveness (conflicts of interests) and the negative
impact of the local community.
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